Your account

Open Settings from the sidebar, or from your avatar menu at the top right. Without administrator access you see two tabs: My Profile and Regional. The other tabs are for administrators.

Update your profile

1. Open Settings and stay on My Profile.
2. Under Personal Information, change First Name, Last Name or Phone Number. Include the country code in the phone number, for example +27.
3. Select Save Changes.

Your Email cannot be changed here. The buttons stay disabled until you change something.

Change your password

1. On My Profile, find Change Password.
2. Enter your Current Password, then your New Password and Confirm New Password.
3. Select Update Password.

A new password needs at least 8 characters, with an uppercase letter, a lowercase letter, a number and a special character. A checklist on the form ticks off each rule as you meet it.

Choose a date format

1. Open the Regional tab.
2. Under Date Format, choose one of DD/MM/YYYY, MM/DD/YYYY, YYYY-MM-DD or DD MMM YYYY. A Live Preview shows the result.

Changes save automatically a couple of seconds after you choose. The format applies only to you.

If you forget your password

1. On the login page, select Forgot your password?.
2. Enter your email and select Send Reset Code. A code is emailed to you.
3. Enter the Reset Code, then your New Password and Confirm New Password, and select Reset Password.

If the code does not arrive, select Didn’t receive the code? Resend. When the reset works, you are returned to the login page.

Getting an account

Sign-up is restricted to approved email addresses. Ask an administrator to add your email, then select Sign Up on the login page, fill in your details and select Create Account. Enter the confirmation code emailed to you to finish.

If you see “Sign up is currently restricted”, your email has not been approved yet. Ask an administrator to add it.