Pricing and margins

Goal: decide how the prices on a quote are worked out, apply a markup, and check your cost and margin.

Who can do it: anyone who can edit the quote can change pricing. The pricing controls are disabled on a locked quote. Show Cost is available to anyone who can open the quote, including view-only users.

Pick a pricing mode

A quote prices its lines in one of two ways. The price source control sits above the arrangement on a wide screen, and in Details under Pricing.

• Catalog Price: each line uses the price from the product catalog. You can still type over a line’s price.
• Cost + Markup: each line’s price is its supplier cost plus a markup percentage. A line with no supplier cost (or a cost of zero) keeps its existing price.

Switch to Cost + Markup

1. Click Cost + Markup above the arrangement. (Choosing it from the Price Source list in Details switches straight away, with no confirmation.)
2. Read the Switch to Cost + Markup? message. It tells you how many line prices will be recalculated.
3. Click Switch to Cost + Markup.

What you should see: the Markup % field appears and line prices update.

Caution

Switching back to Catalog Price does not restore the previous prices. Lines whose price you typed by hand keep that price. If no global markup is set, lines without a section markup are priced at cost, and a “Sells at cost” warning shows while the markup is empty or 0.

Set the markup

Markup is the percentage added on top of cost, and it is how the quote is priced, so set it first.

1. With Cost + Markup selected, type a percentage in the markup field beside the price source (labelled Markup % in Details).
2. Optionally set a different markup for one section: turn on Show Cost (below), then click the markup pill on the section (it shows the global figure, such as Global 20%) and enter a figure.

What you should see: line prices, section totals and the quote total change straight away.

Show or hide cost and margin

By default the editor hides cost and margin, so you can show a screen to a client. To reveal them:

1. Click the ⋯ menu in the header.
2. Choose Show Cost. The same menu item then reads Hide Cost.

What you should see: every line gains Cost and Margin columns, and the summary bar at the bottom adds Overall markup and Margin.

Note

Show Cost resets to hidden each time you open a quote. It only changes what you see on screen. Lines with no cost are left out of the overall figures.

Min margin (shown with Show Cost on a wide screen, and in Details in Cost + Markup mode) is a warning threshold, not a price. Lines whose margin falls below it are flagged. It does not change any prices.

Discounts and totals

• Type a percentage in a line’s Discount field to discount that line.
• In Details, Quote Discount applies a discount to the whole quote, as a percentage (%) or a fixed amount.
• The bar at the bottom of the editor shows Subtotal, Discount, Tax and Total. Discount and Tax only appear when they are above zero, and on a tablet or phone the bar is trimmed down (a phone shows only the total).

Prices update as you type

Totals, margins and section totals recalculate as you edit. Your changes are saved automatically a moment later (see Build a quote).